Who are we?
Retail Matters was formed in 1991 to provide a specialist retail service to Historic Houses, Gardens, Museums, Cathedrals and other places of interest where a balance exists between the serious need for income generation and an aesthetic appreciation of the requirements of the property and/or the artifacts it contains.
In recent years, the business has expanded and now offers retail support and training to a much wider range of visitor attractions and specialist shops.
Latest News
New Retail Training Courses
£99
per delegate, per course, plus VAT
For the past 20 years we have been running in-house training courses for our clients’ retail staff, especially when we have been involved in setting up new shops. Now, by popular demand, we are making three of our most requested courses available to everyone who works in visitor attraction retailing.
The courses are:-
- Retail Management
- Visual Merchandising & Display
- Exceptional Customer Service and Selling Skills.
The courses will be run in major cities around the UK. The first series will begin in June in Birmingham, Glasgow and Manchester and will end in London in the first week in July. More locations will be added in the Autumn so, if you would like us to keep you informed about future courses, please register your interest - see the Training page for details.